Most banks do not allow investment (non-FDIC) product literature to be anywhere near the teller line. While it may be allowed to hand out the card, are you really having customers ask, by name, for the business card of your investment representative?
You really take a risk having a teller say anything more than "did you know there are other options to invest in besides your savings account?"
IF the client says no? the teller then can refer to a sales person on the other side of the bank, AWAY From the FDIC signs you have all over your teller cages! This is the only safe way to ensure compliance with both FDIC and SEC rules. As soon as you empower your tellers to do more, you start playing with really ugly fire potential.
This comes from a previously licensed investment rep in a branch setting. We never allowed any non-fdic investment literature to cross the teller line. We were also never cited for purposely confusing our clients, which some banks who allow teller areas to contain this information have been.
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Dawn Coursey VP/CRA Queen
CRA Rating is in...Oh who cares...I'm home with the baby.