This is usually a balance between the work you'll put into monitoring and what CSRs want to sell. They want the MMDA. The idea is that the customer knows you're serious and they probably don't want to go through this again.
There is certainly nothing that says you must open a new MMDA. If you had a lot of hassles on this one before, then recommend you don't re-open. If you're willing to try, let them do it. The effect is that either the bank down the street starts counting the excessive items, or you have a reformed "6 per statement cycle" depositor.
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AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell