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#1587049 - 08/03/11 05:38 PM New notices for OD excessive usage
Compliance101 Offline
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Compliance101
Joined: Oct 2004
Posts: 473
Tennessee
Are the mailed out notices the only way we can contact the customer of the 6 or more OD-excessive OD usage?
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Operations Compliance
#1587189 - 08/03/11 08:07 PM Re: New notices for OD excessive usage Compliance101
dcl1963 Offline
100 Club
Joined: Feb 2006
Posts: 178
LA
No, you can phone them, speak to them in person, include a message on the statements. See the FDIC's FAQs:

http://www.fdic.gov/news/conferences/overdraft/FAQ.html#meaningful
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