Not sure which board to post this on...hoping this one will work...
I am hoping you can clarify the need to provide the disclosures and obtain written acknowledgment of such disclosures per the Consumer Protection in Sales of Insurance. Does a new disclosure need to be given before the completion of the initial sale of EACH product, or only the original/initial product sale?
For instance, we have a customer who provided written acknowledgment of receipt of the disclosures for her Homeowner’s policy in 2007. Last month an umbrella policy was obtained. Should we have provided the disclosures and obtained written acknowledgement again?