we are getting rid of our counter checks - has anyone seen any issues in this?

I think our customers would have a fit!!! do you provide savings debits to them? Why not a checking?

We have not had counter checks in our lobbies in over 10 years. Why would you want to take on the added risk of those checks when you do not have to.

Sorry - let me clarify. They don't sit out in the lobby - they need to request one from a teller to use it. and we do charge for excessive use $1.00 per check

These are produced electronically at many banks.

Ours sit in the lobby. NEVER had a problem with them.

I think they are referring to customers requesting checks that the tellers micr encode for them with the account number on them and then they can be used like any other check. I doubt you have those "sitting" in your lobby. "Counter checks" is a term that has been used to describe such items probably that pre-dates when many of you entered into a banking career.

I do know that a lot of merchants won't accept checks like the ones Randy has described. Most banks that I am familiar with will produce a special teller-encoded check for OTC withdrawals, if requested.

Another big issue with counter checks (AKA temporary checks), is that many times they are not encoded or printed with a serial number, thus making a stop payment VERY difficult to place/manage.

With high use of debit cards, bill pay, mobile banking, P2P transactions, their use is extremely limited, but we do still offer them as a courtesy. They are behind the teller line and we have requested our check printer to encode and print them with sequential serial numbers. This makes stop payments feasible and aids the customer in recordkeeping.

We utilize a separate printed Checking Withdrawal ticket for OTC withdrawals that has a unique internal R&T to identify it as such with no serial number and a unique tran code when it posts (ie it won't look like a check, it posts as a withdrawal).

"Counter checks" is a term that has been used to describe such items probably that pre-dates when many of you entered into a banking career.


Rlcarey, I'm not sure I should take offense to this. I think you just called me "really old".