Friend of a customer came in and told us that the customer had died. She expressed that there was no living family that she knew of and heard that 'a funeral home' was holding the body. However, she didn't know which one and did not know the date of death.
I'd like to file a timely ACH R15 to return some SSA/SSI payments (received on 3/1/13, after we learned of death). However, without knowing the date of death, what would we put for the date? Can we put all zeroes or something else such that they can at least research it? Or should we just 'leave it alone' (accounts are all frozen) until we hear something definite?
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I hear and I forget. I see and I remember. I do and I understand.--Confucius