While I'm at it:
We use what appears to be an older standard form from a vendor that also lists, under OTHER the reasons that "We do not grant credit to any applicant on the terms and conditions you requested".
I'm uncomfortable with this, as I would think that we then should document the terms/conditions requested and the terms/conditions we could offer and really give a counter-offer and let the customer decline the counter.
Does any one else use the above terminology and, if so, how do you handle the documentation?
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I hear and I forget. I see and I remember. I do and I understand.--Confucius