I know this is really lame, 'cause we all know how stupid regulatory law sometimes seems to be, but......
The customer came to us, applied, was approved, the transaction occurred......and so we send the customer a Disclosure within 30 days to inform the customer that we now own the loan. DOH!!! Without that required disclosure, I'm SURE the customer would not have had a clue as to where his loan ended up. Sheesh!!
_________________________
The more you sweat in training, the less you bleed in battle.......