We are changing core processors shortly. At that time, we will be moving to a 'once-a-year' escrow statement production for all loans to a 'throughout-the-year' escrow statement production on the anniversary date of the loan.
While I realize that some of the escrow statements will then go longer than a year, and we should product short-year statements for them, I'm concerned that this will be confusing to the customer. They would possibly get a short-year statement now, and then one again in a few weeks or months.
Is there some leeway to the 'annual escrow statement' regulation in cases such as this?
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I hear and I forget. I see and I remember. I do and I understand.--Confucius