Sorry if this is in the wrong forum, but it doesn't seem to be a Mortgage Servicing issue, as much of those rules do not apply to home equity plans.
Is there any Regulatory requirement for what to do when a borrower pays off a HELOC in full during the repayment phase, but prior to maturity. Obviously if it was in the draw period, then the Line remains open and the customer can just draw up again as they will. However, in this case a repayment phase was established where no further draws exist. Is there a requirement that when the Line is paid to $0 that the lien is automatically released/satisfied? Does the borrower have to trigger closure and release through a request? I could not find any Regulatory Compliance guidance on this issue.