We have a loan officer that continues to renew a loan to a person that is deceased. The deceased's wife is on the account but she refuses to change the deed work out of her husband's name. Compliance wise, what should I tell the officer. I told him last time to just put it in her name. He says we can't force her to complete the paper work to remove him. I say we don't have to renew the loan for a dead person. Please help.
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