Thread Starter: Anonymous
Title: Re: Need help with Change in Fees
|
My bank wants to add certain fees and modify others. Examples would be changing the ATM/debit card replacement fee from $5.00 to $10.00 and new fee of $15.00 for foreign currency exchanges.
Executives want to apply this new fee structure to all existing and future clients of the bank.
What do we as a bank have to do in order to properly administer this new fee schedule? Can we add a statement stuffer that shows the new schedule?
What are we obligated to do?
I'd really appreciate any feedback on this issue. This was given to me 1 hour ago and of course the executive committee will be discussing the issue in their weekly meeting Monday morning.
Thanks in advance.
|
|
|
|
