Thread Starter: LSmith
Title: Re: Safe Deposit Box Questions
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Our bank's procedures are much the same as BrendaC. Our switchboard operator is also vault attendant where the boxes are kept. She keeps the guard key and lets customers in and out of the vault. She actually takes the customers key along with the guard key and opens the box door in the presence of the customer and allows them to remove the box for viewing. She removes the guard key from the door and takes it with her, leaves the customer's key inserted until ready to close. She also has a back up for lunch.
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