Thread Starter: Anonymous
Title: Re: Safe Deposit Box Questions
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Our guard key is kept under dual control overnight, but during the day it's in a locked drawer where every trained employee can access it when we get a customer needing into their box. We have thousands of boxes and when a customer calls, we have them sign in on a safebox entry slip. It's dated and the time is written down and the box number is written on it. We also document identification and cross-reference with the original safebox contract to verify the customer accessing the box is supposed to. The entries are kept for a few years, how many I don't know offhand.
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