Thread Starter: John Burnett
Title: Re: sole proprietor and check cashing
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One reason to stick to a "deposit the check, write a check for cash" rule is so that your tellers have a single, simple rule to follow. They don't need to concern themselves about the status of a business as a sole proprietorship.
This is really all about establishing and managing customer expectations. Making clear (at the time an account is opened) your policy prohibiting the cashing of checks or the use of "cash back" for checks payable to businesses and training new tellers to adhere to such a policy (regardless of what they did at a prior bank) helps eliminate unrealistic expectations, customer arguments and non-productive time wasted at the teller window.
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