Different Anonymous.... The way the HUD is currently programmed on our system certain lines on the HUD have to be "mapped" or written some where else. The HUD lines where the cure is shown happens to be some of the lines that have to be "mapped". The tolerance cure is currently "mapped" to the third page of the HUD.
Re-programming the form will be costly for the bank because the vender considers this "customization". It will also take time to have it corrected.
Should my bank stop using the HUD on our system and produce HUDs by hand for any HUDs with tolerance violations until we can resolve this? To limit your risk, yes. If you decide the bank can live with the risk and potential violations/fines, then leave it alone. Generally for a defective control (your system) on a serious issue, a manual workaround is needed until the systemic fix is put in place.
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