This is below the required reporting threshold (unless your customer is also an insider), so any filing you do would be voluntary, and not required.
That said, I wouldn't file on this anyway, because unless your customer truly is melting the coin, he isn't doing anything illegal. I had a customer who was doing this same thing a couple of years ago- he ran all of his pennies through a coin counter which could somehow separate the copper from the not-so-copper coins (either by wieght or magnetic properties). Then he brought the non-copper pennies back to the branch.
I do, however, concur with the chorus of voices suggesting a cost-benefit analysis to determine if you should charge a fee for large coin orders.
He didn't bring them back to the branch because I wouldn't let him
He bought my bagged pennies that I would normally have to pay to ship out and he was informed that we would not take any returns.
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