Thread Starter: Anonymous
Title: Re: VISA/MC Cash Advance
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I think an argument could be made though that:
We have a "Cash Advance" system at our bank. For our customers, we probably process ONE (or less) per month. On the flip side, we are located in a very suburban area and process 30-40 per month for NON-customers. We've tried the old tactic of "you should open an account here" but truth be told, 90% wouldn't qualify for an account. We've tried the "have you used our ATM for a cash advance" but they either don't want to pay the fee, or don't have a PIN number.
The end result is we as tellers are taken away from helping our customers when helping these non-customers. And anyone that has processed a cash advance knows it's not just a 2 minute transaction.
It sucks. We HATE it. I'd love to get rid of the Cash Advance machine altogether. But it's the price of doing business. So we smile and grumble and advance.
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