Thread Starter: Anonymous
Title: Re: Negotiation Obligation
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We have offered the non customer part in cash (whatever the branch could provide that would not leave them short) and the rest in an official check and let them know that they can get the rest if we order it for them.
It's always odd when someone doesn't want to go to their own bank. The tellers will always mention to them to go to their own bank and if their response is they don't have a bank they will offer to open an account.
Another thought...if you refuse to negotiate the check for the non customer, how will your attorney customer react? I know at a small bank where I work, this could be a reputational risk for us, but it's all in how the situation unfolds.
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