Thread Starter: Anonymous
Title: Re: Card Dispute Question - Unauthorized/Authorized
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Brian,
Original anon here....what is your take on this?
So should we only handle these 15 as not being unauthorized (so customer is fully liable), since customer gave authority and it was exceeded by co-worker - based on our investigation of these 15? And then take a loss on the remaining transactions above 15, since we don't have supportive evidence that these too were conducted by the co-worker?
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