Thread Starter: rainman
Title: Re: Card Dispute Question - Unauthorized/Authorized
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Not Brian, but I'll respond anyway:
"since we don't have supportive evidence that these too were conducted by the co-worker?" Is that statement really true? You have some evidence of what happened - there are many facts that bear on this situation: You know the cardholder gave the card to the co-worker. You know the co-worker did the 15 transactions you refer to. You have no evidence that anyone else has had possession of the card. So you certainly have some evidence of what happened. You might also want to consider times at which the transactions occurred (did they occur during the time period the co-worker seems to have had the card?), and the merchants/locations where the transactions were conducted (were they physically near locations at which you "know" the co-worker did transactions, or were they similar in nature?).
There are facts to be had. Whether they are conclusive or not, they may be sufficient to convince the bank that the transactions in question were all done by the same co-worker.
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