Learn More - Click Here!

New Reply
Post Icon
Smilies Insert Link Insert Email Link Insert Image Link Insert Media Tag List Bold Italic Underline Strike-through Spoiler Quote Font Color Fonts Font Size
Make textarea smaller
Make textarea bigger
Post Options

HTML is disabled.
UBBCode is enabled.
Poll Manager (Total Polls: 0)




In Response To:
Thread Starter: Anonymous
Title: Re: OD fee on a SBX Rental

We require our customers to have a deposit account to own a safe deposit box; that way we can auto debit each year for their rental.

You know how customers like to play the system; we have several accounts that literally have a $51.00 in them, just in time for the $50.00 debit.

Our Safe Box rental fees are going up this year, and I am anticipating that some accounts will become overdrawn due to the increase.

WE ARE SENDING LETTERS TO ALL OF OUR SBX CUSTOMERS TO INFORM THEM OF THE INCREASE. And:

1) I have a plan to reach out to those customers that it might affect (or is it effect?) to inform them they'll need to make an additional deposit
2) If they do NOT make a deposit, and the account becomes overdrawn, can we charge an overdraft fee?

I seem to recall we can't charge an OD fee on a fee (like a maintenance fee), but are SBX rentals different?