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In Response To:
Thread Starter: Lucy Griffin
Title: Re: Adverse Action notification sent in error

I agree. It is a clerical error and not a violation. In fact, it is never a violation to tell a customer what their credit weaknesses are.

It is safer to send the notice in this situation than not if the customer ever mentioned a target APR. However, if no discussion of rate came up during the application, then your rate is not a counter-offer -- merely non-competitive.