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In Response To:
Thread Starter: Anonymous
Title: Re: Fraud and recourse

A customer wires money to another institution. After wire has been complete, the customer informs us that the transaction was fraudulent. He contacts the other bank to see if his money is still there and they inform him it's been sent overseas. Is there any recourse provisions for wiretransfers when possible fraud is involved? What should we or can we do for our customer?