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Poll Manager (Total Polls: 0)

In Response To:
Thread Starter: Anonymous
Title: Re: Closing account type

If we are discontinuing an account type and will no longer offer it to new and existing customers and are trying to phase account the existing accounts that are still open- how do we do this? Is a change in terms required or just a best practice? I didn't see anything in Reg DD that requires a 30 day notice, but I don't see why we wouldn't want to provide one. But would we need to provide only to those with this type of account, or all existing customers?