Posted By: pchandler
Sale of Retail Nondeposit Investment Products - 11/10/15 03:28 PM
I know that tellers and CSRs may offer referrals to our Wealth Management department but what constitutes a referral? Is handing out brochures or business cards (kept in a drawer) permissible? My interpretation of what I have read in the regulatory exam manual is that a brochure is advertising. No reference is given to branch managers. Opinions?