Posted By: missmarybrewster
MUT Money with POD - 02/01/19 11:09 PM
So a member came in today with 4 mutilated bills; all were laminated and/or heavily taped.
We do not have physical drawers at our branch, just the cash PODs. The PODs will not physically take the currency.
Are we required to take the bills? I was told to turn the member away, which I did.
But if memory serves me right, do we as a credit union have an obligation to take them for the FED?
We do not have physical drawers at our branch, just the cash PODs. The PODs will not physically take the currency.
Are we required to take the bills? I was told to turn the member away, which I did.
But if memory serves me right, do we as a credit union have an obligation to take them for the FED?