Written Explanation that No Error Occured

Posted By: illiniyak

Written Explanation that No Error Occured - 09/20/11 05:33 PM

I am preparing a written explanation letter for our customer to meet the requirements of 205.11(d) and was wondering if anyone had a sample that I could review.

Thank you in advance for your responses.
Posted By: Andy_Z

Re: Written Explanation that No Error Occured - 09/20/11 11:09 PM

I provide sample letters for Reg E that carry you through the investigation and provisional credit. But I share with my participants.

http://calendar.bollearningconnect.com/main.php?view=event&eventid=1316017044138

Suffice it to say describe the facts, who, what, when, where and why plus the disposition of your provisional credit, if applicable. It won't help you on this claim, but maybe you can join us in October.