eSign revisited?

Posted By: BetsyS

eSign revisited? - 04/04/13 02:07 AM

I have gotten to detest eSign and its ambiguities! Ok, rant over....

Does anyone know of any regulatory opinions or case law in the last year or so that would warrant a review of our current position on demonstrable consent? We are of the opinion the customer must complete a test-drive of the consent process. Our last review was about two years ago, and I am up against another vendor.
Posted By: Richard Insley

Re: eSign revisited? - 04/04/13 09:02 AM

ESIGN is not ambiguous, it is flexible. Not a single word has been changed since it was enacted in 2000: "...the consumer...consents electronically, or confirms his or her consent electronically, in a manner that reasonably demonstrates that the consumer can access information in the electronic form that will be used to provide the information that is the subject of the consent." It's supposed to work just like the behind-the-wheel part of a test for a driver's license. The law doesn't care what kind of a vehicle you drive or how you drive it--so long as you demonstrate that you can do so in a manner that is safe and complies with all the rules of the road.

The most common ESIGN error is reading the word "demonstrates" and understanding it to mean "declares." To the best of my knowledge, the concept of a test drive or handshake is not found anywhere else in the all the laws and regulations applicable to financial institutions.

Vendors have a vested interest in peddling what they have created, even if it's trash. They always tell you that their services comply with every known law and regulation. How many times have you found vendor claims to be exaggerated or false?
Posted By: Andy_Z

Re: eSign revisited? - 04/04/13 04:10 PM

Betsy, check out my upcoming webinar. I'll discuss some cases (some are with banks, most are not but are on E-SIGN and relate to banking) but the emphasis is why following a checklist isn't the way to implement E-SIGN, but rather planning to have enforceable agreements recognized by a court.
Posted By: BetsyS

Re: eSign revisited? - 04/04/13 04:26 PM

Thanks Andy- A co-worker just forwarded me the email. Talk about good timing!