Posted By: bande
Paypal Charge - 12/27/19 08:39 PM
A customer has disputed a charge that is less that what we normally process chargebacks.. In this case the customer paid for an item thru their paypal account which completed to their debit card. The customer never received the merchandise. The customer has tried to got thru paypal's fraud reporting both online and by phone with no results. Does the bank have any responsibility in this case because the merchandise was not received or no responsibility because paypal was authorized? Thanks.