Posted By: Bankwoman1
Online Account Opening Internal Transfers - 06/07/21 03:52 PM
We are still working on getting our online account opening site up and running. One of the things we are running into is an issue with our internal transfer option for funding the new account. Our roles in our system are: tax-owner, tax sigator and non-tax owner, non-tax signator when opening a joint account. Our vendor is telling us that only the tax owner on a joint account would be able to open an account online and fund the new account from the joint account. The non-tax owner could not. This seems really strange to me that this can not be an option. Just wondering if anyone else has run into this issue with online account opening?
If I tried to open an account online with my current financial institution and I wanted to fund it with a joint account I have with my husband and it wouldn't allow it, I think I would be pretty peeved.
Has anyone else come across this and if so, how did you handle it??
If I tried to open an account online with my current financial institution and I wanted to fund it with a joint account I have with my husband and it wouldn't allow it, I think I would be pretty peeved.
Has anyone else come across this and if so, how did you handle it??