Posted By: Bankwoman1
Unauthorized Debit Card Affidavit by Email - 12/13/21 04:22 PM
Are there any issues with us sending an unauthorized debit card transaction affidavit by email through DocuSign to a customer? We require an affidavit be signed when a transaction is disputed and would like to begin using DocuSign to send the forms for a signature when the customer lives out of town. We would obviously be in contact with the customer and ask for their approval to send the form in this manner prior to emailing it. Would ESIGN apply?
Thanks!
Thanks!