Posted By: Ninky
Servicememb Civil Relief Act Notice - mailing addr - 01/13/09 08:13 PM
The SCRA delinquency counseling notice should be send out and received by the Servicemember before the account is 45 days past due. Our collection dept has had challenges maintaining current mailing addresses for some servicemembers, since they are often reassigned and relocate. If we send the notice to the most current address we are able to ascertain, but it is returned, have we met our requirements for this? If we keep getting return mail and cannot document a valid mailing address by the 45th day, are we in trouble?