Posted By: Baker
Agent and account signers - customers? - 01/31/08 03:43 PM
Our marketing department is getting ready to do a calling blitz. They want to call people who are on the National Do Not Call list stating that they fall under the exception because they are customers. The only catch is these people only hold agent or authorized signer status. Would these people be considered customers? It isn't defined in the FCC rules. Leaning toward definitions applied in other bank regulations such as CIP it is my feeling that the corporation or business is the actual customer not the agent or authorized signer and therefore calling them would be a violation of their opt out rights.
Any thoughts on this?
Any thoughts on this?