Master servicer marketing campaign

Posted By: Ms. X

Master servicer marketing campaign - 01/29/20 04:06 PM

1. Would it be okay for a master servicer to send an email marketing campaign to a portfolio of consumer loan customers that it sold to another bank but retained (and owns) the servicing rights (campaign would be for a new product offered by the bank that purchased the portfolio)? 2. Would the customer be considered both a customer of the master servicer and the purchasing bank? 3. Would it be okay to refer to the purchasing bank as a partner? 4. There is no exception that would allow the campaign to go to certain customers based on information in the credit report that the master servicer pulled when originating the loans that were later sold, correct?