Ken,
When customers sign up for treasury (cash) management services at our bank they sign an agreement for the types of services that they want. I get that the account that the services will be used in conjunction with was opened on a certain date; however, TM services are not standard with the opening of a business checking account.
For example, a customer might open an account today and two months from now we might determine that they are a good candidate for Remote Deposit Capture. We contact them and if they are interested they sign our RDC agreement.
We have many other "services" for which a business customer must sign an agreement. ACH, merchant services, lockbox, cash vault, etc.
So, my question is, should we be obtaining a COB if the service is not requested at the same time the deposit account is opened?
I am under the same understanding -- if the service is not initiated/"opened" at the same time, and there is an agreement to be signed, this is the same as opening a new account, and the BO certification is required.
I was considering defining what the Bank defines, on a risk basis, what defines a "new account". I was also working on this for what the Bank defines, on a risk basis, what defines a "trigger event".
The fifth pillar states "RISK-BASED procedures for conducting ongoing CDD to understand the nature and purpose of customer relationships and to conduct ongoing monitoring to identify and report suspicious transactions, and on a RISK BASIS, to maintain and update customer information."