Posted By: Couples
Expired IDs during pandemic - 03/19/20 04:10 PM
Is anyone contemplating accepting expired IDs (mainly drivers licenses) in light of the pandemic and the possibility that customers may not want to or can't go to a DMV? This would be only for maintenance on existing accounts and opening new accounts for existing customers.
We have had a question from our retail area. I'm afraid that it may lead to additional follow up. If we would do this, we would only do it if the license expired after March 1 (Taking the date from the news that the TSA is now accepting expired DLs after 3/1.)
If the customer can come up with two other acceptable forms of ID, then it wouldn't be an issue. We could perform maintenance and open accounts for new customers.
I'm trying to anticipate any downfalls to performing maintenance or opening new accounts for existing customers with an expired ID.
All and any thoughts are appreciated.
We have had a question from our retail area. I'm afraid that it may lead to additional follow up. If we would do this, we would only do it if the license expired after March 1 (Taking the date from the news that the TSA is now accepting expired DLs after 3/1.)
If the customer can come up with two other acceptable forms of ID, then it wouldn't be an issue. We could perform maintenance and open accounts for new customers.
I'm trying to anticipate any downfalls to performing maintenance or opening new accounts for existing customers with an expired ID.
All and any thoughts are appreciated.