Usual customer activity

Posted By: Anonymous

Usual customer activity - 01/31/05 04:38 PM

I was reading the FDIC's audit program and it discussed identifying "usual activity" for customers. Are other Bank's doing this. Is it being documented (the "expected activity").

Just curious.
Posted By: KYBanker

Re: Usual customer activity - 01/31/05 07:11 PM

I am aware of several differing methods of obtaining this information. I have spoken with several consultants that strongly encourage some level of account 'profiling' at time of opening. We have incorporated & document this information with the account risk-rating process.

Opinions are mine, not my employers.