Cross Account Transfer Policy

One of our offices was recently examined and a request was made for a "cross account transfer policy." They have a form, they have a procedure - where does it say a policy is required? Thanks.

Examined by whom?

A federal agency examiner.

NCUA, right? I know of no regulatory requirement, but based on most bank's abysmal lack of controls in this area, I think it's a good idea.

You are correct, Ken! And this is a small office with a manual cross-account transfer process. We thought the examiner may have meant procedures, but they re-stated "policy" and we could find no references anywhere. Thanks!