Posted By: missmarybrewster
Teller line - 12/04/18 06:12 PM
Greetings-
I just started a new job as a teller at a new financial institution.
At my previous job, only tellers (and a limited amount of management staff, including the IT Department) were allowed behind the teller line. There was a door on the teller line, with FOB access.
At my new employer, everyone and their sister has access. The first problem being is there is no door that separates the teller line from the employee only area. So every employee does have access, simply because there isn't a door to prevent them coming back behind the line.
There are 5 tellers working a normal day shift. Last week I counted 12 (TWELVE) employees behind the line. Some that were just "hanging out". Some that came back looking for teller candy. Clearly these folks have no REAL reason behind the line.
I'd like to bring this up to my superiors but am questioning sticking my neck out, because I'm still so new. We use PODS, so we don't have teller cash drawers, but there certainly are still items (like Money Orders, Cashier's Check stock, etc) that make me nervous having others around.
Is this common practice? Or can you help me think of solid reasons why only certain employees should have access to the teller area? I've mentioned this on the sly to my coworkers, and their response is that "there are cameras". Cameras or not, it's a circus back here, and just am not comfortable with so many people in "my space". It's not like I'm just hanging out in their offices.
HELP!
I just started a new job as a teller at a new financial institution.
At my previous job, only tellers (and a limited amount of management staff, including the IT Department) were allowed behind the teller line. There was a door on the teller line, with FOB access.
At my new employer, everyone and their sister has access. The first problem being is there is no door that separates the teller line from the employee only area. So every employee does have access, simply because there isn't a door to prevent them coming back behind the line.
There are 5 tellers working a normal day shift. Last week I counted 12 (TWELVE) employees behind the line. Some that were just "hanging out". Some that came back looking for teller candy. Clearly these folks have no REAL reason behind the line.
I'd like to bring this up to my superiors but am questioning sticking my neck out, because I'm still so new. We use PODS, so we don't have teller cash drawers, but there certainly are still items (like Money Orders, Cashier's Check stock, etc) that make me nervous having others around.
Is this common practice? Or can you help me think of solid reasons why only certain employees should have access to the teller area? I've mentioned this on the sly to my coworkers, and their response is that "there are cameras". Cameras or not, it's a circus back here, and just am not comfortable with so many people in "my space". It's not like I'm just hanging out in their offices.
HELP!