Posted By: Anonymous
Wire Transfer - 07/31/09 04:29 PM
We rec'd a service message from a bank stating that they need our originating customer's account number for a wire going to Europe. The W/T specialist stated that this is a new regulation. Has anyone ever heard of this? I'm a little apprehensive about providing my customer's acct # w/o authorization.
Posted By: Ms Auditor
Re: Wire Transfer - 07/31/09 04:59 PM
There's no new regulation that I am aware of that requires the orginating customer to provide their own account number. I'd be a little apprehensive as well.
Posted By: Rocky P
Re: Wire Transfer - 07/31/09 05:46 PM
I would contact a supervisor or manager at the bank you sent the outgoing wire request to, to validate if the "other" bank was in the wire chain, /or/ if there might be a leak in their (or your) system, causing your customer's information got out.
At the same time, ask the person if there are any new rules.