Posted By: Anonymous
Pennies - 04/18/12 03:53 PM
We have a customer that wants to order a large amount of pennies every week (over $1000). He will sort them (looking for rare/collectable pennies) and then bring the rest in to run through our coin machine.
We do not have a centralized cash vault- we order directly from the FRB and it is delivered to us via armored courier.
We are wanting to charge the customer for the shipment (just his portion) since this is very unusual and puts a lot of strain on our employees and coin machine.
Since this is a one-off situation, what disclosures are required for the fee? Do we have to give him 30 days written notice? Would a letter stating our agreement and the fee be enough?
We do not have a centralized cash vault- we order directly from the FRB and it is delivered to us via armored courier.
We are wanting to charge the customer for the shipment (just his portion) since this is very unusual and puts a lot of strain on our employees and coin machine.
Since this is a one-off situation, what disclosures are required for the fee? Do we have to give him 30 days written notice? Would a letter stating our agreement and the fee be enough?