Reg. E Error Resolution & Preauthorized Transfers

Posted By: NoJustNo

Reg. E Error Resolution & Preauthorized Transfers - 10/03/19 08:07 PM

Can the A-3 Model Form (error resolution notice on periodic statements) satisfy the requirement to have a phone number for preauthorized transfers (§ 1005.9(b)(6)) / § 1005.10(a)(1)(iii))?

Or should there be a separate statement that says "direct inquires to"?
Posted By: NoJustNo

Re: Reg. E Error Resolution & Preauthorized Transfers - 10/16/19 03:57 PM

Bump - anyone?
Posted By: burkemi

Re: Reg. E Error Resolution & Preauthorized Transfers - 10/16/19 06:46 PM

It is my understanding that the intent is to have the number clearly available. So while I would certainly use the model form, I would also ensure it is readily apparent that inquiries should be directed to (800) 555-1234.