Posted By: beegee
credit card holds - 03/30/04 03:04 PM
Our bank policy on Reg CC is next day availability. On credit cards we automatically place an extended hold on all credit card checks. Is it acceptable to have a blanket policy to hold on all credit card checks?
Posted By: rlcarey
Re: credit card holds - 03/30/04 03:05 PM
No - you can't single out a class of checks. Do a search on credit card checks - there have been previous extensive discussions.
Posted By: Pale Rider
Re: credit card holds - 03/30/04 03:30 PM
Amen to Randy's comments, you will be cited for a violation if this is your policy and practice. We finally had to send all credit card checks above $5,000 for collection. We were taking some pretty big losses, especially in our college towns.
Posted By: John Burnett
Re: credit card holds - 03/30/04 08:02 PM
Cubed. (OK, so accuse me of piling on!)
Posted By: Anonymous
Re: credit card holds - 03/31/04 07:21 PM
We are a small rural bank ($150M) in a depressed part of the state and have had a policy of forwarding all of them for collection. This eliminated our losses, albeit we lossed a few customers that were problems anyway.
Posted By: Anonymous
Re: credit card holds - 03/31/04 08:19 PM
1. Can a credit card check be sent for collection if they deposit it in one of our ATM's or the nite drop?
2. Don't we have to place a hold on it in accordance with Reg CC?
3. Do we need to have it written in our disclosures that credit card check will be sent for collection if the transaction does not take place with a teller?
Our branch audit manager stated that all items sent for collection have to be done at the bank's expense. How are others handling this?