Email AAN

Posted By: MSMITH10

Email AAN - 11/04/11 08:20 PM

Does anyone know if it is alright to email our Adverse Action Notices to customers who provide an email address? We have a few who have requested this rather than postal mail.
Posted By: Dan Persfull

Re: Email AAN - 11/04/11 08:25 PM

See 202.4.
Posted By: Richard Insley

Re: Email AAN - 11/04/11 09:54 PM

You can always do both--email notification for applicant's convenience and a paper notice in the mail to comply with Reg. B. ESIGN only becomes an issue if you want to skip the paper document.