Send E-SIGN with Disclosures
11/19/2023
What is demonstrable consent and can we do that with new account disclosures we email the new customer?
Mr. Andy Zavoina, CRCM, is an Executive Vice President and Chief Relationship Officer with the Glia Group, Inc., best known for its interest in BankersOnline.com. He joined Glia and BOL in 2003.
Mr. Zavoina has been in finance and banking for 42 years. Over 20 years were with a two-bank holding company which had $534 million in assets, 89 branches spanning Texas and nearly 500 ATMs. He managed loan workouts, has been a consumer, commercial and real estate lender, managing those departments, as well as being his banks first Webmaster. He was responsible for compliance -management, -auditing, and -training for both banks.
Andy is a frequent webinar presenter for BOL Learning Connect and a key contributor to conferences put on by BOL Conferences, Inc. In addition, Andy teaches live presentations at state association schools and regional compliance organizations across the U.S. and has served on the faculty of national banking schools. He has written articles and lectured on many facets of compliance, the use of the internet and technology as a tool, as well as compliance in cyberspace.
As a BankersOnline Guru, Andy assists banks in every day, and not so every day, compliance questions on BankersOnline, BankCompliance.com and other organizations.
Mr. Zavoina is a recipient of the American Bankers Association’s Distinguished Service Award for his involvement and accomplishments in the field of regulatory compliance management. He is a past Chairman of the ABA’s Compliance Executive Committee, the Editorial Advisory Board for the ABA Compliance Magazine and served as a member of the ABA’s Compliance School Board. He also served on the Texas Bankers Association's Compliance Committee.
He is a graduate of the ABA National Commercial Lending School, National Compliance and National Graduate Compliance School and is a Certified Regulatory Compliance Manager with the Institute of Certified Bankers.
You can reach Andy on the Internet by using his e-mail address, andyz@bankersonline.com, or visiting http://www.bankersonline.com.
11/19/2023
What is demonstrable consent and can we do that with new account disclosures we email the new customer?
11/12/2023
Can we report a past due loan to the credit bureau when SCRA protections apply?
11/12/2023
The Military Lending Act does not specify if the Act applies to an open-ended Overdraft Protection line that is tied to a checking account or a closed-ended loan secured by the applicants’ deposit accounts such as a savings and/or certificate of deposit. Does the Rule apply to both consumer credit types?
11/05/2023
If our borrower hasn’t requested SCRA protection and is past due on her mortgage, can we start foreclosure as we normally would?
11/05/2023
There is confusion over the disclosure for the Reg B, Right to Receive Copy of Appraisal. I read that David Dickinson (Aug 9, 2010) said there is no date requirement for this disclosure, whereas Dan Pesfull advised it is given at or within 3 days of application but can be given at closing. Per the CFPB website it must be given within 3 business day of receipt of application. (12 CFR § 1002.14(a)(2). Can some one clarify.
11/05/2023
I have a member who has a credit card with us. He recently notified us that he is now active duty. I know what our responsibility is regarding the interest rate under SCRA because this is a pre-service obligation. He now wants a limit increase of several thousand dollars on his credit card. Must we give him 6% on that portion?
10/29/2023
Do we have to disclose the actual MAPR to all borrowers?
10/22/2023
A soldier’s mother called to tell us her son joined the Army. Do we have to reduce the loan rate that day?
10/15/2023
A soldier wants us to reduce the loan rate and allow three deferred payments to bring the account current. Are we required to do this?
10/15/2023
What is a MAPR?