Minimum Number of Continuing ED Hours for Security
09/01/2014
Is there a minimum number of continuing ed hours required annually for Security Officers?
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09/01/2014
Is there a minimum number of continuing ed hours required annually for Security Officers?
08/25/2014
We've had a string of folks attempting to cash fraudulent checks. We had an individual last week who was actually successful in cashing 2 checks at 2 different branches. The 3rd attempt (all in the same day – at different branches) was caught and the man was turned away. A police report has been started. Now, today, another guy attempted to cash a check on the same account that was obviously fraudulent. Question: If the teller knows the "customer" has a fraudulent check, what is the best procedure to follow? Can they push the silent alarm, or call police, or have someone out of sight call police?
08/18/2014
I am a new security officer, and I have two questions for a BOL Guru. 1.Since I am new to this position, I would like to know what types of legal liability I might be facing. Management tells me I am covered by the bank's Directors and Officers liability policy. Can I be sued by accountholders or have monetary problems with the regulators? 2.Our new CEO has never worked for a financial institution; in fact, he comes from another industry entirely. He feels that we are just as safe as retail stores, so we don't need to do anything special for risk management or security except train annually and report to the board that the training has been done. Is he right?
02/17/2014
What is the latest industry standard concerning bait money? An auditor suggests we either eliminate it or use fewer bills. I don't see a reason to make any change.
10/22/2012
How safe is a free-standing teller pod that is being used as a manned teller station with a cash recycler rather than the typical teller line construction?
07/02/2012
Is the Federal Trade Commission a law enforcement agency that you can divulge SAR information to in discussions?
01/02/2012
What information should be presented in a board report on a branch robbery?
12/12/2011
What should the bank do if money was taken out of a checking account then put into a savings account and then it disappeared? The money was electronically switched from one account to another.
12/12/2011
Are there any regulations with regard to the minimum retention days of branch security camera video?
08/08/2011
Your institution's been robbed. It doesn't matter if the robber escaped or gets caught -- you now have some new security challenges. You can't simply continue "business-as-usual" -- your employees and your customers will be watching carefully to see how you respond. If you do nothing, you'll convey the message that the institution just doesn't care about safety. What changes should we make?