See all Upcoming and On-Demand training presented by Barry.
You can contact Barry by telephone at (315) 342-5931 or by email Tgroup@twcny.rr.com. His Web site is http://www.tgrouponline.com
07/09/2001
In the Identity Theft PowerPoint presentation, there is a statement that tells you to never write your credit card account number on your check. It seems many vendors ask you to do this for proper account crediting. Any thoughts?
07/02/2001
I seem to remember reading about the Nigerians now sending their fraud letters via email. We have someone at ourbank who received one at his home email. His question is, how did they get his email address?
03/19/2001
We recently have experienced a large number of check fraud situations where fraudulent items were passed over the teller lines. We ask for two forms of photo identification but still have problems. Is there any new technology you would suggest we consider?
03/19/2001
From time to time, I have seen articles regarding customer scams that involve letters from foreign countries requesting the customer provide bank account information with the promise of financial reward for the customer. How do these scams work and can we do anything to alert our customers?
03/19/2001
We charged off a large overdraft 10 years ago. The person responsible for the overdraft was inadvertently allowed to recently open a new account. Do we have the right of offset to these new funds after 10 years?
03/05/2001
What's the best way to do robbery training effectively without it being scary? We want our employees to be trained, but we don't want to emphasize the risk too much.
03/05/2001
How long should we keep our security camera tapes before we reuse them? We normally recycle the tapes after 30 days but recently we had a request from the police for tapes of over six months ago. Are there any guidelines or what do you recommend?
03/05/2001
Does a bank have an unconditional right of offset against deposits of customers who have past due loans (at the same bank) whether or not the right is stated in the loan or credit card disclosures?
03/05/2001
Should an SAR be filed after a bank robbery if amount taken was under $3000? I used to file reports, but (thankfully) we had not been robbed in several years. The new SAR seems to indicate amount needs to be $5000 or greater.
02/05/2001
We have always had dual control on incoming mail. We are now merging with another Bank and they are acting like they have never heard of such a thing. We receive customer deposits and payments in the mail. Every now and then, someone mails cash. What do you think?