Setoff of Rep Payee Account
07/10/2022
Do we have the right to setoff on a representative payee account (without Social Security deposits)? The delinquent mortgage was taken out by the beneficiary, and now the payments are not being made.
A BSA/AML master, Brian brings 20+ years of banking experience to his current role as EVP at Thomas Compliance Associates, inc.
Brian Crow is Executive Vice President at Thomas Compliance Associates, Inc. in Chicago, IL. Brian brings 20 years of prior banking experience to the consulting field. He was most recently Assistant Vice President and BSA Administrator for a suburban Chicago bank, where his responsibilities included preparing the bank's annual BSA risk assessment and audit documentation. Earlier as Operations Officer at the same bank, Brian monitored AML activity, aided in the implementation of the bank's AML software, and designed the bank's authentication blocking program that helped to reduce debit card fraud losses by 95 percent. Brian's responsibilities also included managing the bank's Regulation E claims, managing the bank's courtesy overdraft program, reviewing Reg CC hold notices for accuracy, and processing claims for fraudulent signatures and endorsements.
Mr. Crow has been an education consultant for BOL Learning Connect, conducting webinars that have covered VISA/MasterCard chargebacks, debit card compliance and fraud prevention for hundreds of banks. It was in this role that Mr. Crow was recognized as a Bankers Online Guru in 2011.
Like many of us, Mr. Crow began his banking career as a teller, working his way up to head teller and then branch management responsibilities. He earned a B.A. degree in Theology from Concordia University, River Forest, Illinois. Because of his education background, Brian has been given the unofficial title of "Security Evangelist" as he strives to help financial institutions protect their bottom line from losses related to fraud.
You can contract Brian at b_crow@tcaregs.com.
07/10/2022
Do we have the right to setoff on a representative payee account (without Social Security deposits)? The delinquent mortgage was taken out by the beneficiary, and now the payments are not being made.
06/12/2022
Is there a time limitation for a consumer to present a Reg E claim? As an example, our customer is claiming a transfer from Jan 8, 2020, after more than 4 months.
06/05/2022
Can the maker of a check cash it for the payee by endorsing the back? Example: * Payee: Donald Duck, * Maker: Peter Pan Peter Pan comes to the bank on behalf of Donald Duck. Peter endorses the back of the check. Donald Duck has not endorsed the check. Peter is the maker only of the item. Can we give Peter the cash?
05/29/2022
Are there limits or reporting requirements on the dollar amount for gifts being provided to customers and non-customers attending a bank grand opening? There will be no requirements to open an account. Anyone who attends the grand opening will receive a gift. What regulation would apply to this?
02/20/2022
Is there a possibility that POS transactions can be returned the same way ACH transactions are?
01/30/2022
Minnie Mouse DBA Minnie's Dresses, POD Mickey Mouse, or Minnie Mouse POD Mickey Mouse, DBA Minnie's Dresses, or something else?
01/23/2022
We used to sell Amex gift cards and travelers checks in the branch. About 3 years ago we discontinued this service. Is it a requirement for banks to accept travelers checks to be negotiated. We are located in NY if that matters.
10/31/2021
We continue to collect information regarding deposits over $10,000.00 from our customers who have a CTR exemption. Is this necessary?
10/31/2021
We continue to collect information regarding deposits over $10,000.00 from our customers who have a CTR exemption. Is this necessary?
10/03/2021
Can we require a copy of a customer’s receipt if they are disputing the amount of a charge?