Dana Turner is a security practitioner based near San Antonio, Texas. Dana has served as a law enforcement officer in several capacities -- including the investigation of business and banking crimes -- and he is celebrating more than four decades of crime and financial institution security management.
As a speaker and conference facilitator, Dana has delivered thousands of platform, telephone and Internet presentations. He has designed and participated in continuing education programs offered by state and national banking and credit union associations, state and federal examining and law enforcement agencies -- and state and national security, audit and human resources organizations.
As a consultant, Dana has participated in or led hundreds of projects and assisted in the development and delivery of components of seminars, schools and conferences. As a writer, Dana has written many manuals and books -- and numerous newspaper, trade publication and magazine articles published and distributed both nationally and internationally. Dana is the author of the Financial Institution Security Library and he also serves as one of the moderators in several of BankersOnline.com's Security Forums.
Areas of Expertise:
I am looking for a comprehensive template for an annual security report to the board of directors. I am the security officer at a credit card bank (there are no loan officers, savings or checking accounts. We only issue the retail and bank credit card of a major retailer.
I am looking for information on the Bank Protection Act. Can you point me in the right direction?
We are thinking about putting an evergreen tree about 8 feet in front of our ATM to block the sun from the screen. Are there any federal or state regulations regarding blocking the view to the ATM?
Would you advise using a video tape from a bank robbery of a sister bank in a training session for employees?
With the change of Reg P (Bank Protection) to Reg H and the implementation of information security procedures under GLB, what is your feeling about how annual reports on security should be made to the Board? Should there be a separate physical security report and a separate information security report or should they be combined for an overall security report?
What procedures should be followed in the case of missing travelers checks? We have our internal auditors on the case now. What steps should the compliance officer take and is there anything he/she needs to do or will the security officer have most of the responsibility?
I am trying to place a policy for our financial institution to implement in handling kidnapping, extortion, bomb threats etc. Does anyone know where I might be able to order and get a sample policy addressing these areas?
I am looking to establish an incentive plan for our employees who are instrumental in preventing fraud or forgeries. Something such as a predetermined scale based on the money saved or other any other appropriate standard. Any suggestions?
There is pressure from some of our Retail Management to eliminate our Branch Opening procedures. We currently have one associate wait in their vehicle while another goes into the branch and does a complete check. The all clear is given to the waiting associate by actually walking to the waiting vehicle, so if the all clear is not given the waiting associate can depart and summon help. Also, there is some Retail Management talk about eliminating our 15 minute time delay for the Vault. Needless to say, we in the Security Division see these proposed changes as risky. Do you have any thoughts or source materials that might help us illuminate the security risks of these possible operational changes?
My question is regarding the best practices for transportation of cash between branch locations and re-supplying of remote/free standing ATM locations. Is this commonly done via armored car service, by bank employees with police escort, etc.